What People Say About Us

….can I just say Dave it’s like a breath of fresh air having you on board!  For so long I have struggled and I know you can’t take the struggle away but just by being there and actioning things as you are makes a huge difference so thank you very much.

For one of the clients, trust in rehabilitation had been lost by the client prior to Ed’s involvement and he was adamant that he would not accept the support he so clearly needed.  As a consequence he was living a very limited, lonely life but due to his brain injury he could not entertain any opinion which disagreed with his own strongly held views about his routines. 

Ed’s approach was flawless in building trust, putting together a multi-disciplinary rehabilitation team and gradually introducing support to help the client access activities in which he was interested until the client was supported to access the stimulating and productive life he was capable of living.

Dave and Ed have always been extremely keen, to ensure that all staff receive all the training and tools necessary to carry out their roles confidently and competently. This in turn aids in improving the outcomes for their clients, providing them with high standards of care and support in a person-centred manner.

The last few months have been extremely challenging for many organisations with lockdown and restrictions in place. This has not stopped Dave and Ed from ensuring that their staff continue to keep on top of their mandatory training and professional development. They jumped at the opportunity we presented to them, to receive their training via live, interactive video conferencing. Easily adapting to ensure they received essential Infection Control training with up to date COVID-19 guidance at a time when it was most needed.

Ability Case Management are a professional and extremely caring organisation. Their support teams are fantastic to work alongside. I would highly recommend them and their services.